A servicing approach that positively impacts your bottom line

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Thank you for your interest in dental financing.

You'll soon attract more qualified prospects and meet the consumer credit demands of your current patients.

Provide credit to those who may have been turned down by other lenders; prospective buyers with less than perfect credit. Consumers with:

  • Histories that have resulted in a low credit score
  • Limited credit experience (students, young adults, individuals who are new to credit)
  • A preference to use alternative versus more traditional payment methods.

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Servicing your customers is paramount to our business.

Genesis Financial Solutions offers servicing as either:

  • A core aspect of a fully-managed lending program, or

  • A stand-alone program for portfolio owners

All of our servicing programs are customized to partners' needs.

Your initial objectives, assessments of your business needs, our collaborative discovery, and analysis and planning determine the level of customization. Our capabilities are strong in all aspects of loan servicing, including customer onboarding, account management programs, ongoing reporting and analytics.

Our proven approach and our expertise are unmatched in the lending industry. The Genesis Financial Solutions approach is different in the following ways:

  • Transaction Structuring – Transactions are designed to distribute risk, align economic interests, and satisfy asset holders' needs. We bring all necessary parties together quickly – from lenders to issuing bank to card processor.

  • Account Management – Our deep experience in managing credit-sensitive assets informs the design of each portfolio management strategy. Data analysis drives our decisions and we customize servicing strategies based on partners' objectives and the condition of each portfolio.

  • Customer Focus – Our servicing practices build strong relationships and maintain positive dialogues with each of your customers. Genesis Financial Solutions combines the call center at our corporate headquarters with select U.S. agencies, striving to deliver immediate service as well as educational assistance with payment options and planning when necessary. Our high customer satisfaction scores and high rates of payback speak to the effectiveness of our approach. We know that  our respect and empathy for customers helps build stonger affinities and helps our partners' businesses grow.

  • Customized Reports & Analytics – Genesis works to develop a reporting package with metrics that matter to you. We provide daily, weekly and monthly reports so that you are kept up-to-date.

The bottom line? We provide the servicing programs to meet your business needs. You can depend on us to provide sophisticated analytics, quality execution, superior customer service, and unmatched risk management expertise. Our servicing goal is to help you drive your business toward success.